Privacy Policy

Effective Date: 10/04/2026

This Privacy Policy describes how Staypress ("we," "us," or "our") collects, uses, and shares personal information when you visit our website "https://staypress-musselburgh.co.uk/" (the "Site") or contact us. The data controller is Staypress Ltd (company number SC869353). Please read this policy carefully. By using our Site, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, and postal address when you voluntarily provide it, such as when you submit an enquiry.

Automatically Collected Information

Our Site may automatically collect information about your device, browsing actions, and usage patterns. This information may include your IP address, browser type, and operating system.

Analytics (Google Analytics 4)

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC or Google Ireland Limited (depending on your location and Google's configuration). GA4 helps us understand how visitors use the Site - for example which pages are viewed, how long sessions last, approximate geographic area (derived from IP, which may be truncated or anonymised according to Google's settings), and how visitors found us. GA4 uses cookies and similar technologies; data may be processed on servers outside the UK. Google's role and your choices are described in Google's Privacy Policy and Google Analytics help. We describe cookies in more detail in our Cookie Policy.

How We Use Your Information

We may use the information we collect for the following purposes:

• To provide the services and features you request.
• To improve our Site and enhance your experience.
• To analyse use of the Site (for example traffic, popular pages, and marketing effectiveness) using tools such as Google Analytics 4, where our lawful basis is typically legitimate interests in operating and improving our website.
• To communicate with you, such as responding to inquiries or sending updates and promotional materials, provided you have given your consent.
• To comply with legal obligations or respond to legal requests.

Disclosure of Your Information

Service Providers

We may share your information with third-party service providers who assist us in operating our Site, processing enquiries, or providing services to you. This includes analytics providers such as Google (Google Analytics 4), who process usage data on our behalf under their terms and privacy policies. Where data is transferred outside the UK, we rely on appropriate safeguards such as standard contractual clauses or other mechanisms recognised under UK data protection law, as described by those providers.

Legal Compliance

We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal actions.

Lawful Bases for Processing

Depending on the activity, we rely on one or more of the following: your consent (where we have asked for it, for example marketing); performance of a contract or steps at your request before a contract; legitimate interests (for example responding to enquiries, improving the Site, and security), where those interests are not overridden by your rights; and legal obligation where the law requires us to process data.

Your Rights (UK GDPR)

Under UK data protection law you may have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate data or complete incomplete data.
• Erasure ("right to be forgotten") in certain circumstances.
• Restrict processing in certain circumstances.
• Object to processing based on legitimate interests or direct marketing.
• Data portability for data you provided, where processing is automated and based on consent or contract.
• Lodge a complaint with the ICO: ico.org.uk.

To exercise these rights, contact us via the Contact Us page or email staypressltd@gmail.com. We may need to verify your identity before responding.

Retention

We keep personal data only for as long as needed for the purposes described in this policy (for example handling your enquiry and our legal and accounting requirements), then delete or anonymise it where appropriate.

Your Choices

You have choices regarding the information you provide to us:

• You can opt out of receiving promotional emails by following the unsubscribe instructions included in the emails.
• You can manage cookies through your browser settings. For more information on how to do this, please refer to our Cookie Policy.
• For Google Analytics, you can use Google's browser add-on where available and review Google's privacy and ad settings in your Google account if you have one.

Data Security

We implement reasonable security measures to protect your information; however, no data transmission over the internet can be guaranteed to be entirely secure. You share your information with us at your own risk.

Children's Privacy

Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18.

Changes to this Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this policy will reflect the most recent revision. Please review this policy periodically.

Related Policies

Our Cookie Policy describes cookies and similar technologies. Our Terms of Use govern use of the Site.

Contact Us

If you have questions or concerns about this Privacy Policy, please get in touch via the Contact Us page.